You identify the owner relatively quickly. To your surprise he's watching the whole situation play out from behind the counter doing absolutely nothing.
"We need to call the police. Is there a payphone nearby, or-"
The owner looks at you like you're asking him for crack. "So what? They're useless."
You can't believe him. Before you know it you find yourself slowly shaking your head in disgust
He crosses his arms and snorts. "You look like you're not from here so let me tell you that's not how it works."
"When he wants something, we give it to him." he continues, poking the counter for emphasis. "When we don't, we face the consequences."
A vein pops up on your hand. "She is going to die-"
His voice dwindles to a menacing whisper. "You don't get to tell me how I run my business, d'ya hear?"
It's time for you to make a decision. You can either take this into your own hands or you can keep trying to convince him.